Contact

Get in Touch

We're here
for you.

Whether you have a question about our technology, need help choosing the right device, want support with your order, or are a clinic inquiring about professional systems — our team responds within 1 business day.


Customer Support

Orders, returns & warranty

Response within 1 business day

support@oyaylab.com 💬 WhatsApp Us

Phone & WhatsApp

Speak with our team directly

Mon–Fri, 9am–6pm PST  ·  WhatsApp any time

+1 626 977 5850

Phone & WhatsApp

Professional & Clinic Inquiries

Pro devices, pricing & demos

Response within 1 business day

support@oyaylab.com

Press & Privacy

Media, legal & data requests

Response within 2 business days

support@oyaylab.com support@oyaylab.com

Company Information

Legal Entity

Whimsy Win Inc.

Operating as OYAY LAB

Support Hours

Mon – Fri  ·  9am – 6pm PST

WhatsApp: Available 24/7

Languages: English & Mandarin

California Office

1968 S. Coast Hwy, Suite 3076
Laguna Beach, CA 92651
United States

Delaware Registered Office

16192 Coastal Highway
Lewes, County of Sussex
Delaware 19958, United States

Serving the UAE & Middle East

OYAY LAB ships directly to the UAE, Saudi Arabia, and across the Middle East. For orders, product consultations, or clinic partnership inquiries in the region, our team is available via WhatsApp at +1 626 977 5850 — the fastest way to reach us from the Gulf.

💬 WhatsApp for UAE Inquiries

About OYAY LAB

OYAY LAB is a precision aesthetic technology brand of Whimsy Win Inc., developing IEC 60825 Class 1 certified laser devices for home use and FDA 510K-cleared multi-modality platforms for professional aesthetic clinics and medspas. Our technology is built in partnership with Dreame Technology and powered by microprocessors sourced from the same semiconductor supply chain as NVIDIA.

Our devices are trusted by customers across the United States, UAE, and over 30 countries worldwide — spanning facial anti-aging (1450nm), skin lightening (1927nm), acne treatment (830nm + 415nm), and soothing care (940nm), as well as professional clinic platforms for resurfacing, hair removal, tattoo removal, and body sculpting.